FAQs for Edanz English editing services

Do you edit references?

What do you do? and don’t do?

Yes, we can edit references, but only if you ask us to; it is not part of our normal editing service.

References will be edited for compliance with the correct format. Edanz editors will not rewrite the actual format between, for example, Harvard and Vancouver styles if the author has used the wrong one.

Reference library software makes this an easy job for the author. But, Edanz does not edit citations or references generated by reference management software such as EndNote or Mendeley because any changes would be overwritten if the citations or references are regenerated later.

We do:

Insert, revise, delete comma, colons, semi-colons
Change the volume number to bold
Delete unnecessary spaces
Reduce the author list and replace with “et al.”
Check that the reference style in text is correct

We don't:

Change reference order from numerical to alphabetical or vice-versa
Research and insert author names when they are missing
Re-order authors to be alphabetical
Check the existence, accuracy or validity of the citation

How do I place an order?

Sending us your manuscript

You can place an order by completing the online order form and uploading your file(s). If you experience difficulties completing the form, an email with your file(s) attached can be sent to global(at)edanzediting.com. If you need further guidance, call us at: +852-8127-7515

What services do you recommend for me?

Tell us about your situation

If you are not sure which services you need, try using our Service Explorer. With just a few short, easy questions, we can recommend which services you might need. You can find descriptions of our services here.

Should I include large graphics within my document?

Figure files

If necessary for editing, or if they would be useful as a guide for the editor, please send us your figures. If they are large, consider sending us a low resolution version (we can only receive files up to 10MB). We can receive PDF, JPEG, PNG, GIF, and TIFF files.

Do you guarantee publication of my research after editing?

The Edanz guarantee

The English language editing that Edanz’s expert editors do will always improve the chances of your manuscript being accepted for publication. However, we cannot “edit” the research content of your manuscript: this is something for peer reviewers to comment on. Therefore, while we cannot make any guarantees regarding the publication of your research, we can guarantee that we will get your manuscript into the best possible condition for submission to a journal for peer review.

How are your fees calculated?

Price calculation

Edanz calculates editing fees based on 250 words per page. Focus services are time-based. Fee guides for the different services we offer can be found on our Fees page. The final fee is based on the editing level, which Edanz decides AFTER editing is complete. For more information see here.

Can I choose the level of editing that I want?

Who decides?

No. Edanz editors do whatever is necessary to bring your manuscript to a form that is suitable for it to be submitted to your target journal. How much work will be required (ie how much editing) will depend on the condition of your original manuscript. Our in-house staff assess each manuscript independently to decide the editing level AFTER editing is complete. 90% of the manuscripts we edit are judged to be at Copyedit level. For more information see here.

How do you ensure the security of my data?

Privacy and security

Edanz follows a professional code of ethics and has instituted measures ensuring the confidentiality and security of the manuscripts and all documentation sent to us by our clients. All Edanz Editors, Staff and Directors sign Confidentiality agreements with Edanz. Your personal information and manuscript data are never shared beyond your assigned editor and the in-house Edanz staff.

Edanz secures its networks and communications with the latest encryption software and hardened operating systems. We employ the best tools available and our systems are monitored and audited to keep your data safe during every stage of its journey.

For more information see our Security and Privacy Policy.

Do I have to pay before or after editing?

Do I get an invoice?

After. An invoice will be issued after the 1^st edit is sent to you.

What is the turn-around time for editing my document?

Delivery speeds to meet your needs

The Edanz “standard service” turns around manuscripts of <30 pages in 3 working days. For every 30 pages over the first 30 another day is required. The Edanz “express service” will return <20 pages in one day, with another day required for every 30 pages over the first 20. For more information see our Turn-around Times page.